Account Agreement
Our account agreement covers registration, age verification, identity checks, and what happens if your account is suspended or closed. Both documents work together to define your membership.
LEGAL REFERENCE
c85 - Our Terms Shape Your Account
When you open an account with c85, you're joining a platform built around clarity and fairness. These terms outline how we operate, how your deposits and withdrawals flow...
Account SecurityPayment ClarityWithdrawal Standards
How c85 Operates in Your Region
c85 operates where local law permits and in supported regions across Pakistan. Our platform is governed by these terms and the policies set out in our account agreement. All transactions—whether deposits via JazzCash, Easypaisa, SadaPay or Raast, or withdrawals back to your mobile wallet—are processed according to payment-provider rules and our internal verification standards. Account access, game availability, and promotional eligibility may
vary by region. By creating an account, you confirm you meet the age and residency requirements for your area and that you've read these terms. Disputes are handled through our support team first; escalation follows the dispute resolution path outlined in your account settings.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
POLICY ASSISTANCE
Get Help With Your Account
Team online
Live Chat Support
Open the chat bubble in your account lobby to speak with our team about terms, account limits, or withdrawal status. We respond within minutes during active hours across Pakistan.
Email Verification
Send account or policy questions to our support email. Include your registered mobile number so we can locate your account quickly and address your concern in detail.
Account Settings
Review your full terms summary, payment settings, and withdrawal history directly in your account dashboard. Changes to your preferences are logged for your records.
CREDIBILITY MARKERS
Why These Terms Matter
Payment Security
Every deposit and withdrawal is verified through our payment partners—JazzCash, Easypaisa, SadaPay and Raast. Your mobile wallet details are encrypted...
Account Integrity
We maintain detailed transaction logs for every account. Your balance, bets, and payouts are auditable. All disputes are resolved against...
Withdrawal Honesty
Withdrawals are processed to the payment method you registered. No hidden fees, no pending periods beyond what your wallet provider...
Game Fairness
All slot and live casino titles are served by licensed game studios. Outcomes are determined by certified random-number generators. Payout...
Data Protection
Your personal details—phone number, name, payment info—are protected under encryption and local data laws. We never share your information with...
Terms Updates
If we change these terms, we notify you via email and in-app message 14 days in advance. You can review...
POLICY CONSISTENCY
How These Terms Link to Other Policies
Privacy Policy
Your personal information—phone, name, payment details—is managed under our privacy policy. These terms set the rules; privacy policy shows how we protect your data.
Payment Policy
Deposit methods, withdrawal limits, processing times, and fees are detailed in our payment policy. This terms page references those rules so you know where to find specific payment details.
Promotion Terms
Any weekly promotions, slot features, or live table incentives come with their own micro-terms. Always check the promo board in your lobby before joining a promotion campaign.
Dispute Resolution
If you have a complaint about your account, balance, or a transaction, our dispute process is outlined here and in your account settings. Escalation steps are clearly mapped.
Game Studio Licenses
Each game provider—Pragmatic Play, Evolution, NetEnt, and others—has its own license and RTP. We list these in the game-info modal so you see who built each title.
Regional Restrictions
Some games and payment methods are unavailable in certain regions. This terms page explains how restrictions work and where to check if something is blocked in your location.
ACCOUNT LANDMARKS
Key Points Inside Your Account
Deposit Receipt
Every time you fund your account via JazzCash, Easypaisa, SadaPay...
Balance Transparency
Your real-money balance is displayed at the top of the...
Withdrawal Approval
Request a withdrawal anytime. We verify your identity and payment...
Game Session History
Every bet, spin result, and hand outcome is logged. Open...
Terms Version Log
When we update these terms, we keep a version history...
Support Ticket Tracking
Any question or complaint you file gets a ticket number...
Common Questions About These Terms
If we detect activity that violates these terms—such as multi-accounting, fraud, or system abuse—we investigate first. We'll contact you to explain the issue. Minor breaches may result in a warning; serious violations can lead to account suspension and funds being held pending investigation.
Yes. If your withdrawal fails, first check your registered payment method in account settings. If the problem is on our end, contact support with your ticket number. We'll review the transaction and either retry the withdrawal or refund your balance within 48 hours.
Yes. Whether you play on web, iOS, or Android, the same terms govern your account. Game availability may differ by device, and some live tables are desktop-only, but all account rules, payment policies, and dispute procedures are identical across platforms.
Use the 'Forgot Password' button on the login page. We'll send a reset link to your registered email. If you don't have access to that email, contact support with your phone number and we'll verify your identity and reset it for you.
Your balance is separate from c85's operating funds. All player balances are held in segregated accounts per Pakistani banking rules. If we were to close, your funds would be returned to you from those protected accounts.
Yes. Request account closure in your settings. If you have an outstanding balance, we process a final withdrawal to your registered payment method. The account is then marked as inactive and you cannot reopen it without contacting support.
We update these terms occasionally. You'll receive an email notification 14 days before changes take effect. You can review the updated terms in your account settings. Continuing to play after the deadline means you accept the new terms.